gt99 App Information Collection and Privacy Policy
This page clearly explains what information the gt99 App collects, why it collects it, and what changes in updates. Users in Dhaka and throughout Bangladesh will understand it in plain language.
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Effective Date and Short Description
Effective Date: August 2026 this policy states what information gt99 collects, why it collects it, and on what basis it processes it
Your account, device and usage-related information together power the service, so data collection is always purpose-driven, limited and updatable
Legal basis for data processing
Processing activities
What happens
Legal basis
For what reason is it
Ways to Withdraw
How to control
Account verification
Information for sign-in and security is collected; you may reduce some information from profile settings
Device Logs
Device type, OS version and crash logs are kept to help detect issues up to 12 minutes faster
Support Messages
A copy of your message may be kept if you contact support, so you do not have to rewrite the same issue
Update notices
Notifications are sent to inform about new policies, features and alerts; you can change this from your phone's notification settings
Location-based services
Language and loading may differ in Dhaka, Chattogram or other areas, making the experience easier for nearby users
Account security
Session information is used to detect unusual logins; if suspicious, gt99 Login may require re-authentication
Information Based on Consent
Some information you provide yourself, such as profile name, password, and notification permissions; without these, some parts of the gt99 App may not function properly
The same rules apply to communications related to bKash, Nagad and Rocket; the information you provide is used to tailor the service, no separate extra profile is created
gt99 Register The information needed for first-time registration is clearly shown, and with new updates the language on this page changes so you can follow
Essential information for contractual service
gt99 Login, account opening, and obtaining support require some information; without these, session verification, device sync, or sending messages is difficult
If you use multiple devices, separate identification may be required; this helps prevent sessions from getting mixed on Dhaka's busy network
gt99 Download On the page you will see the current version and installation steps; keeping them up to date reduces mistakes
Legitimate interests and security controls
Some information is collected for security, fraud prevention and performance to keep the gt99 App fast and stable
Logs are used to detect attacks, failed logins and unusual behavior; if problems arise, support can quickly distinguish among 5.5M+ active users
If you want, you can disable notifications, cookies and some device permissions, but turning off very necessary settings may cause some parts to be slower
How to reduce data
1. View permissions
Go to phone settings and disable those not needed: camera, connectivity, and notifications
2. Update account
Go to profile and update name, photo and contact information; if information is inaccurate, support is slower
3. Read updates
Policies may change with every update, so read the small notes before launching the new version
Updates, notices and minor changes
If policy changes, gt99 App informs in two places: inside the app and on this page; for major changes a separate notice is issued so you can understand in advance
Language, permissions, or data retention periods may change; if you contact Rocket or bKash related communications, their messages are also aligned with the same update
Contact and Support
If any part is unclear, contact support; on the gt99 Contact page you will find the correct address to send a message and the steps for help
For Bangladesh users, replies are generally fast in Dhaka time; if needed you can request a copy of the information, and it is provided after account verification